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Safe & Responsible Play

Responsible Gaming at fbb7 — Play Safe, Stay in Control

fbb7 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Our responsible gaming tools, 21+ age policy, and 24/7 English support team are here to help you keep betting fun — and to step in when you need a hand.

21+ Players Only
24/7 English Support
SSL Encrypted Platform
Fair Play Certified

Our Commitment

Gambling Should Always Be Entertainment — Nothing More

At fbb7, we believe that betting on cricket, playing live dealer casino games, or spinning slots should be a source of entertainment, not stress or financial pressure. We take our responsibility to every player in Bangladesh seriously — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.

That is why fbb7 has embedded responsible gaming directly into the platform — not as an afterthought, but as a core part of how we operate. We offer practical tools to help you manage your play, and our support team is on hand 24 hours a day, 7 days a week to assist any player who feels that betting is no longer fun.

21+ fbb7 is strictly for players aged 21 and above. Age verification is mandatory for all accounts.

fbb7 Responsible Gaming Commitments

  • Strict 21+ age verification for every new account registered on the fbb7 platform
  • Deposit limits — set daily, weekly, or monthly caps to stay within your personal budget
  • Session time limits — automatic reminders and enforced session breaks when you set them
  • Cooling-off periods — take a short break from betting for 24 hours, 7 days, or 30 days
  • Self-exclusion — voluntarily block access to your fbb7 account for an extended period
  • Reality checks — on-screen notifications reminding you how long you have been playing
  • Account history — full transparent access to your betting history, wins, and losses
  • 24/7 English support team trained to recognise and respond to problem gambling signs
  • No advertising of fbb7 services to minors or individuals who have self-excluded

Player Protection Tools

Tools Designed to Keep You in Control

Every fbb7 player has access to these built-in responsible gaming tools. They are free, easy to activate, and take effect immediately upon request.

Deposit Limits

Set a maximum amount you can deposit into your fbb7 account over a chosen period — daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect, giving you time to reconsider. This is one of the most effective tools for keeping your spending within a comfortable budget.

Session Time Limits

Choose how long each betting or gaming session at fbb7 can last before the platform prompts you to take a break. You can set limits from as short as 30 minutes to several hours. When your session time is reached, you will receive a clear on-screen notification. This tool is especially useful for preventing unplanned extended play sessions, which are a common contributing factor to problem gambling.

Cooling-Off Period

If you feel you need a short break from betting, fbb7's cooling-off feature lets you temporarily suspend your account for a set period: 24 hours, 7 days, or 30 days. During a cooling-off period, you cannot place bets, access casino games, or make deposits. Your account data and balance are preserved and will be available again once the cooling-off period expires. Any active bets placed before the cool-off are settled normally.

Self-Exclusion

Self-exclusion is a stronger, longer-term measure for players who feel that betting is having a negative impact on their lives. You can request self-exclusion for a minimum period of 6 months or permanently. During self-exclusion, your fbb7 account is fully blocked — you cannot log in, deposit, or place bets, and you will be removed from fbb7 marketing communications. To request self-exclusion, contact fbb7 support at [email protected].

Reality Checks

Reality checks are periodic on-screen pop-up notifications that appear while you are actively using the fbb7 platform. They display how long your current session has lasted and how much you have wagered. You choose the interval — every 30 minutes, every hour, or every 2 hours. This gentle reminder helps you stay aware of how much time and money you are spending, so that every session at fbb7 stays a conscious, considered choice.

Account History & Statements

Full transparency is central to responsible gambling. At fbb7, you can access a complete history of every bet placed, every deposit made, and every withdrawal processed on your account. Reviewing your account history regularly helps you understand your true spending patterns and make informed decisions about your play. Simply visit your account dashboard to view or download your statement at any time.

Know the Warning Signs

When Gambling Stops Being Fun

Problem gambling can affect anyone. Recognising the warning signs early is the most important step toward getting help. If you identify with any of the signs below, we encourage you to use fbb7's responsible gaming tools or contact our support team immediately.

Chasing Losses

Placing larger bets to try to win back money you have already lost — known as "chasing losses" — is one of the clearest indicators of problem gambling. Losses are a normal part of betting; chasing them rarely leads to recovery and often results in deeper financial difficulty.

Betting Beyond Your Budget

If you find yourself spending money earmarked for essential expenses — rent, food, utility bills, school fees — on betting or casino games, this is a serious warning sign. Healthy gambling means only wagering money you can comfortably afford to lose without financial consequence.

Hiding Your Gambling

Feeling the need to conceal your gambling activity from family members, friends, or colleagues — or lying about how much time or money you spend on betting — suggests that gambling has moved beyond a healthy recreational activity and may be causing harm to your relationships.

Mood Changes Around Gambling

Feeling anxious, irritable, or low in mood when not gambling — or finding that betting is the primary source of excitement or relief from stress in your life — are signs that gambling may have developed an unhealthy hold over your emotional wellbeing.

Losing Track of Time

Consistently spending far more time on betting platforms than you intended, and finding it difficult to stop playing even when you planned to, is a hallmark of compulsive gambling behaviour. fbb7's session time limits and reality check tools are specifically designed to help with this.

Neglecting Responsibilities

If gambling is causing you to neglect work, study, family commitments, or social relationships — or if you are borrowing money from friends, family, or financial institutions to fund your betting — these are strong indicators that professional help would be beneficial.

Self-Assessment

Ask Yourself These Questions

This is not a clinical diagnostic tool, but a set of questions that can help you reflect on your relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to contact fbb7 support or a professional gambling counselling service.

1

Have you ever spent more money on gambling in a single session than you originally planned, even after telling yourself you would stop?

2

Have you ever borrowed money — from a friend, family member, or financial institution — specifically to fund gambling or to cover losses from gambling?

3

Have you ever felt restless, irritable, or anxious when trying to reduce how much time or money you spend on gambling?

4

Have you ever lied to a family member, friend, or employer about the amount of time or money you have spent on gambling?

5

Have you ever tried to win back money you lost gambling by placing more bets, rather than accepting the loss and stopping?

6

Has gambling ever caused problems with your relationships, work performance, financial situation, or mental health?

7

Do you find yourself thinking about gambling frequently — planning your next session, recalling past wins, or calculating how to fund future bets — even when you are not actively betting?

8

Have you ever gambled as a way to escape stress, anxiety, depression, or difficult personal circumstances, rather than purely for entertainment?

If you are concerned about your gambling habits, please contact fbb7 support at [email protected] — our team is available 24/7 and will treat your enquiry with complete confidentiality.

How to Use Our Tools

Activating Your Responsible Gaming Tools

All fbb7 responsible gaming tools can be activated quickly via your account settings or by contacting support. Here is how each one works in practice.

To set a deposit limit, log in to your fbb7 account and navigate to Account Settings > Responsible Gaming > Deposit Limits. Select your preferred period (daily, weekly, or monthly) and enter your chosen maximum deposit amount in Bangladeshi Taka (৳). Your limit takes effect immediately. If you wish to increase a previously set limit, the increase will take effect after a 24-hour cooling period. To lower your limit, the change is immediate. If you need assistance, contact our support team at [email protected] at any time.

Session time limits are configured in Account Settings > Responsible Gaming > Session Limits. Choose your maximum session duration from the available options (30 minutes, 1 hour, 2 hours, 4 hours, or custom). Once your session reaches the set limit, you will see a clear notification on screen. At that point, you can choose to continue or end your session. If you have also enabled a hard stop, the session will be closed automatically. Changes to session limits take effect from your next login.

To take a break from fbb7, go to Account Settings > Responsible Gaming > Take a Break. Select your preferred cooling-off duration: 24 hours, 7 days, or 30 days. Confirm your choice and your account will be immediately suspended for the chosen period. You will not be able to log in, deposit, or place bets during this time. Your account balance is fully preserved and will be accessible again once the period ends. You cannot cancel a cooling-off early — this is intentional, to give you a genuine break.

Self-exclusion is a longer-term measure for players who feel they need to step away from gambling entirely. To self-exclude, contact the fbb7 support team directly at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours. Available self-exclusion periods are:
  • 6 months
  • 1 year
  • 3 years
  • Permanent (indefinite)
During self-exclusion, your account is blocked, you are removed from all marketing communications, and fbb7 will not attempt to re-engage you. To lift a self-exclusion after the minimum period has passed, you must contact support and complete a reinstatement process that includes a 24-hour reflection period.

Reality checks are pop-up notifications that appear on screen at regular intervals while you are actively using the fbb7 platform. Each notification displays your current session duration and your total wagered amount for that session. To enable reality checks, go to Account Settings > Responsible Gaming > Reality Checks and select your preferred interval (30 minutes, 1 hour, or 2 hours). The feature takes effect from your next session. You can dismiss the notification and continue playing, or choose to end your session directly from the pop-up.

Your complete account history is available in Account Settings > My Account > Transaction History and Account Settings > My Bets. You can filter by date range and view all deposits made via bKash, Nagad, Rocket, and other payment methods, all withdrawals processed, all bets placed across cricket, casino, and slots, and your net profit/loss over any selected period. This transparency is designed to give you an accurate picture of your play, free from the distortion of memory. A summary statement can be requested from [email protected] at any time.

Need Help? Our Support Team Is Here 24/7

If you are concerned about your gambling habits, or if you simply want to activate any of the responsible gaming tools described on this page, our English-speaking support team is available around the clock — every day of the year, across Bangladesh Standard Time (BST, UTC+6). We treat all responsible gaming enquiries with complete confidentiality and without judgement.

[email protected] — Available 24/7
21+ fbb7 is strictly for players aged 21 and above. Players under 21 must not attempt to register or access the platform.

Explore fbb7 Responsibly

Play Smart, Stay in Control — Enjoy fbb7

Now that you know how fbb7's responsible gaming tools work, you are ready to explore the platform with confidence. Cricket betting, live casino games, and slots — all in a safe, fair, and transparent environment.

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